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RAMQ investigations

RAMQ investigations are a major source of stress for all physicians. For some, just mentioning the word “investigation” can send them into panic mode. Despite the anxiety they can cause, these administrative procedures are a normal and recurring part of the RAMQ’s work. Whether at the opening of a practice or after new letters of agreement, the RAMQ carries out routine administrative audits to ensure that physicians are billing according to the current rules. Most of the time, you won’t even be aware that you are under investigation.

For more problematic cases, the RAMQ may send requests for professional inspections. The stakes are highest in these more complicated circumstances. You will need to be properly supported to deal with this stressful period.

In this episode of the Baladoïde podcast, our medical billing experts will explain the various types of RAMQ investigations as well as what triggers them. They guide you through the various steps to take when you are under investigation. Finally, they tell you about the best medical billing practices to implement to avoid receiving those dreaded letters from the RAMQ.

Host

Christina Campion

Christina has been a Senior Medical Billing Advisor at Facturation.net for four years and knows medical billing inside and out. It is with great enthusiasm that she joins the podcast team as a host. Her experience with Billing.net customers allows her to get the answers to your questions. Listen to her lead the guests on the podcast with the same skill with which she advises her key clients.

Guests

Nicolas Bellemare

Director of business development and expertise at Facturation.net, Nicolas Bellemare has a law degree and is the former president of Médijuris. Having started in the medical billing field in 1996, he now has nearly 30 years of experience. Recognized throughout Quebec for his knowledge and sound advice, he now shares his expertise on all platforms through the baladoïde.

Élise Goyette-Gingras

Medical billing coordinator for family physicians and holder of a bachelor’s degree in business administration, her clients have benefited from her expertise for many years. She knows how to decipher the RAMQ’s letters of agreement and communicates their content to the various physicians she advises. Colourful and a good listener, she now shares her knowledge on the baladoïd.